These Terms of Service (the “Terms”) constitute a legally binding agreement between you and CA Tech Services LLC. By accessing, browsing our official website, submitting inquiry forms or purchasing our technical services, you acknowledge that you have fully read, understood and unconditionally agreed to all provisions herein as well as our Privacy Policy. If you disagree with any part of these Terms, please cease using our website immediately. These Terms together with the Privacy Policy form the complete agreement between both parties; matters not covered herein shall be governed by the Privacy Policy.
Scope of Services
Our official website provides free online services including corporate introduction, technical consultation, business cooperation communication and product presentation. Users may submit service requests voluntarily via online contact forms, and our staff will respond through your provided email. Only de-identified server access logs will be retained for three days and automatically purged upon expiration, as specified in our Privacy Policy.
Paid technical services including customized technical solutions, remote maintenance and project implementation require a separate written service contract signed by both parties. Quotations and service descriptions displayed on the website are for reference only and shall not constitute legally binding offers. Final rights and obligations shall be subject to formal signed agreements.
User Rights and Obligations
2.1 User Rights
Users may freely browse all public website content and submit contact information at their own discretion. You may request access to or deletion of your stored personal data in accordance with our Privacy Policy.
You are entitled to receive reasonable responses after submitting inquiries and file complaints via our official email if dissatisfied with our reply.
2.2 User Obligations
All information filled in contact forms must be true and valid. You shall not use fake information or impersonate third parties to submit inquiries; any loss arising from false details shall be borne solely by yourself.
Users are prohibited from: launching cyberattacks, crawling website source code, database or original content; sending spam, fraudulent or illegal messages via contact forms; committing illegal or infringing activities through external links; or violating applicable California and U.S. federal laws.
No commercial reproduction or modification of original texts, product materials and design on the website without our prior written approval.
We reserve the right to block your form submission access and terminate all consultations upon discovery of violations, and the violating user shall bear all resulting legal liabilities and compensation costs.
Intellectual Property Rights
All texts, images, technical documents, webpage layout and service plans published on this website are protected by U.S. Copyright Act, Trademark Law and California commercial laws, with all intellectual property rights exclusively owned by CA Tech Services LLC. Users may view content for personal non-commercial use only. Copying, redistribution, sale or alteration of our intellectual property without written authorization is strictly forbidden. Third parties seeking commercial licensing shall contact us via email in advance.
Service Modification, Suspension and Termination
We reserve the right to revise website content due to server maintenance, system upgrades or business adjustments, with major changes announced on our homepage. Updated Terms will be posted in the legal section at website footer, and your continued website access constitutes acceptance of revised clauses.
Temporary website downtime caused by server maintenance, third-party carrier failure or force majeure shall not entitle you to compensation, and we will restore services promptly after troubleshooting.
We may permanently disable your inquiry and form submission access without prior notice if you repeatedly send spam, use false identity information, harass our staff or engage in unlawful activities.
Payment, Subscription and Refund Policy
Recurring subscription-based technical services require your explicit written consent before auto-renewal is activated. Renewal reminders will be sent per applicable California laws, and you may cancel auto-renewal anytime via our official email.
For one-time customized services, work commences after formal contract execution and payment confirmation. Full refund is available before service initiation; partial refund follows written contractual terms if services have partially commenced. No refund will be issued for costs incurred if you unilaterally terminate projects midway without justified cause.
All payments are processed by authorized third-party payment providers. We never collect or store your credit card or banking information, and fund security is governed by relevant U.S. financial regulations, see our Privacy Policy for details.
Disclaimer, Applicable to California Law
All product and service descriptions on the website are for informational purposes only. We make no absolute warranty on service effectiveness or expected business gains derived from information found on our site.
External hyperlinks on our website lead to third-party platforms beyond our control. We bear no liability for privacy risks or property losses incurred from visiting external websites.
Neither party shall be liable for breach of contract caused by force majeure including natural disasters, government regulatory orders and nationwide network outages. We will resume suspended services once conditions permit to the fullest extent allowed by law. We exclude all liability for indirect loss or lost profits to the maximum permissible under applicable laws.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, United States. Any dispute arising out of website access or service cooperation shall first be settled amicably via our official email.
If negotiation fails, disputes shall be resolved in judicial courts of Orange County, California. You may opt out of class arbitration in writing by emailing [email protected] within 30 days upon the effective date of these Terms; failure to submit such notice equals acceptance of arbitration provisions.
Minors Usage Policy
Minors under the legal age of majority may use our consultation services only with full consent from their legal guardians. Any inquiry submitted independently by a minor will receive a one-time reply, after which their contact information will be deleted immediately. Guardians may submit data deletion requests with valid identification via our email, and we will complete removal within three business days, consistent with relevant clauses in our Privacy Policy.
Miscellaneous Provisions
Should any provision of these Terms be ruled invalid by California courts, the remaining clauses shall remain in full legal force. All questions or complaints regarding these Terms may be submitted to [email protected], and we will respond to legitimate inquiries within 40 calendar days.